Director of Client Service
Lisa has been part of the team since 2013 and is the Director of Client Service. She ensures that the client’s problems/questions regarding coverage/claims are resolved satisfactorily. These issues include claims, billing, coverage, enrollments/terminations/COBRA, ID cards, or any other aspect of your group benefits. Her greatest talents include attention to detail, multi-tasking and reliability.
Why does working at Platinum appeal to you? “Platinum Benefits is the true definition of a team. The goal of every employee is to meet and exceed client expectations.”
Who has inspired Lisa the most? “My parents have been my biggest inspiration. They taught me to work hard, to know what is important in life and to treat others with respect and compassion.”