North Lead – Internal Service Representative
Melissa joined the Platinum team in 2000. She is the North Lead – Internal Service Representative. Melissa assists clients with enrollments, changes, terminations, billing and claim issues. Her prior experience includes customer service positions.
Melissa enjoys working at Platinum because she likes working with great people who work together as a team. She is most inspired by her parents and children and enjoys spending time with her family. Her philosophy on life is, “If you are thankful for what you have, you’ll end up having more. Alternately, if you focus on what you don’t have, you’ll never have enough.“